Yes , Pure Brands for the website mariaconfeitaria.com has put in place a set of security procedures to protect the transactions and information of our customers and users, namely the latest security protocols for online payments and protection of your data .

Yes , please contact us during normal working hours in Portugal on the following telephone numbers: (International: +351 238 609 892) (National landline call)

Yes, simply select an alternative ordering method, via the ATM option - ATM payments, (you will receive an email with the Entity, Reference and Value details) or via bank transfer, to the NIB indicated in the payment process when making your order. You can also contact us to help you choose the payment method that suits you best.

Yes , we encourage and guarantee a delivery system that favors the delivery of gifts to alternative addresses. Just enter the name and address of the person you want to surprise and we will deliver your order to the address indicated during the purchase process, in your cart.

Yes , we guarantee that the invoice is sent to you, at the billing address and the gift is delivered to the address indicated for the gift. If you wish, we will even include a message written by you, - we will transcribe your message - into a postcard, which will be delivered with your order. Just tell us the message in the information area when you place your order.

The process of redeeming a discount code is simple and easy. In your shopping cart, simply enter your active code and click “apply” to benefit from this promotional code.

Unfortunately not because our priority is shipping and its safety and conservation. However, our cardboard or wooden packaging is very beautiful and works very well as a gift, even though it is not wrapped in paper. However, in special cases, if you give us this indication, at the time of purchase, in the notes box about your order, we may try to meet your special request, although we cannot guarantee this service.

Transport costs vary depending on the destination country and the weight of your order. See details in the shipping costs section, on the product sheet or in your shopping cart.

We send orders to all destinations in the EU - European Union, and to several countries in the Rest of the World, including Canada and South Africa. There are some countries that, due to their geographic specificity, we have not yet covered, which we regret in advance and will send them all We strive to make our service as global as possible, so we can reach you, wherever you are.

There are some countries that, due to their geographic specificity or legal requirements in those countries, we have not yet covered, which we regret in advance. To help us assess whether there are conditions for us to be able to add that country to the markets where we are present, or to discuss with you alternatives that may exist to satisfy your request, please contact us, explaining your situation, so that we can help you.

The express delivery companies we work with guarantee that your orders are treated with priority to any part of the world. Times may depend on the country to which they are destined, and may vary from 2 to 9 working days. You can track your order through the links we will send after your order is dispatched, on the DHL or GLS website, shipping companies.

No, you can order just one item if you wish.

Yes , for logistics and transport reasons, orders over 30 kg must be treated in a special way, so we ask that you contact us so that we can see what is the best solution for delivery so that we can guarantee a level of service excellence, which It’s our commitment to you.
On the other hand, for orders worth more than 2,500 euros, you must also contact us, so that we can safely guarantee the dispatch of your order. For payment system security reasons, it is not possible to carry out transactions for a value greater than that indicated.

Before shipping, our products are carefully checked and we take all precautions to ensure shipping is carried out safely. If your order is not delivered in the best conditions, please see the section regarding damaged orders in the Shipping and Returns section.